Privacy Policy

Privacy Policy

Information We Collect

We collect information you give us directly. That includes your name, phone number, service address, and details about your HVAC system when you call us.

Our hosting provider may log basic technical information when you visit our website, such as your IP address, browser type, and pages viewed. This website does not itself set analytics or advertising cookies.

How We Use Information

We use your information to schedule visits, complete work, and follow up on service. We also use it to answer your questions and provide customer support.

We may use your contact details to send you appointment reminders and service updates. You can opt out of these messages at any time.

We use website data to improve our site, understand what visitors need, and make our services better for you.

Cookies and Tracking

Cookies are small files a website can use to remember preferences. This website does not set analytics or advertising cookies.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our site may not work as well.

Analytics and Third-Party Tools

We do not currently use third-party analytics tools, such as Google Analytics, on this website. If we add one in future, this policy will be updated.

Our Google Business Profile, where our reviews are published, is run by Google under its own privacy policy.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with trusted partners who help us run our business, such as the tools that help us run our website, and only as needed to serve you.

We may disclose information if required by law, to protect our rights, or in connection with a business transfer. In those cases, we take steps to protect your privacy.

Data Retention

We keep your personal information only as long as needed to provide services, meet legal requirements, and resolve disputes. When it is no longer needed, we securely delete or anonymize it.

If you ask us to delete your data, we will do so unless we are required to keep it by law.

Data Security

We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. These include encryption, firewalls, and secure access controls.

No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

User Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing.

To exercise these rights, call us at (720) 806-7634. We will respond within a reasonable time and in accordance with applicable law.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please call us at (720) 806-7634 so we can delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

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