01
Call and describe the system
Ring (720) 806-7634 and say what heats the house — furnace, boiler, heat pump — and what it is doing: no heat at all, cold air from the vents, cold radiators, a new noise, a smell. If you smell gas, leave the house first and call 911 or the gas company from outside.
02
Diagnostic across the chain
The fault is followed through the chain in order: heat source at the unit, then the thermostat and controls calling for heat, then the ducts or radiators carrying it. A boiler home and a furnace home are traced down different branches of that chain.
03
Plain-English explanation
Nothing is touched until you have heard what failed, why it failed, and what the repair involves — in ordinary words, with the failed part shown where possible. If the fault sits in the controls rather than in the furnace or boiler itself, that news comes with the same explanation.
04
Repair and testing
Once agreed, the failed part is replaced — igniter or flame sensor on a furnace, circulator or zone valve on a boiler — and the system runs a full heat cycle, with rooms checked one by one until the heat reaches them all.
05
Walkthrough before we leave
You are shown what failed, the filter swapped on a furnace home or the radiators bled on a boiler home, and the thermostat set together. Later questions go to the same number.